Shipping policy

All of our packages ship via USPS. Tracking for your order will be added to your shipment when it's sent.

We try to ship out all packages in a timely manner and accommodate customers in a hurry for an item, but please order your items before they run out so you aren't stuck in limbo should something unfortunate happen during the delivery of your package. We cannot guarantee any delivery time frame and are not responsible for inconvenience as a result of a package delayed by loss or damage by USPS.

PLEASE double check your shipping address to make sure it is correct before you submit your order. Once your order is shipped, we can no longer correct the shipping address if it was entered incorrectly. If the package is sent to the wrong address and USPS returns it to us, we will try to contact you for the correct address. You will be charged for the actual shipping, not our flat rate, to resend the package to the correct address.

Insurance:
You're covered for a maximum of $50 unless you pay for insurance for the actual value of your order over $50. If there is no option to add insurance to your shipping and you would like insurance, send us a message and we can add it for you. If USPS is at fault for the damage of your package, $50 is the maximum they will refund to you unless insurance was paid for.

Local Pickup Option:

ALL local pickups must be arranged by through our appointment scheduler via the link you will receive when your order is ready.

Please wait to schedule a pick up time until you have received an email stating that your order is ready for pickup. Once you do receive your email, please follow the link in the email to select a time that works best for you during our available pick up hours. 

All orders MUST be picked up at our location, unless otherwise arranged.

If you do not schedule a pick up time within a timely manner, we will resend your pickup email ONCE. If we do not hear back from you or your order is not picked up within 2 weeks from the order date, your order will be cancelled and returned to stock. You will receive a refund less $10 for your cancelled order.